I handed him back the worthless cards and he walked off sarcastically saying Happy Birthday! My daughter was distraught over all the wasted time and the lack of professionalism. Although he knew.he sarcastically told us it was our fault. All we wanted to know was where our points had gone and at what machine. After going from one Rewards center upstairs and downstairs (quite a distance and my daughter is handicapped and had to take her shoes off) All we got were excuses.so a floor mgr or whatever his supposed position was.came up to us with papers in his hand with obvious information about our cards. At the next game there were no credits left on the cards. Same happened the night before.press for service no one arrived. Not sure how to accomplish this.my daughter and I both pressed the service button.no one ever came. Played a couple games and decided to move on to another game. So we stood in line for quite some time each got one then Proceeded to use the $50 free coupon at the slots. 2nd night in the Casino we were told we should get the Rewards card. My daughter took me to Cherokee for my 65th birthday.
